Make certain the firm you employ has tools in place to not just keep an eye on, butalso boost your 5-star reputation online. You ought to expect to get access to a back office to keep track of how well the firm is handling and building your 5-star reputation.
It's best to avoidreputation management firms that only " keep an eye on" your credibility and reputation . You also should manage and grow it. You should do social media tracking yourself using Google Alerts, which is a totally free tool.
Generally there are two kind of damaging comments your rep management firm might discover online. There might be criticisms found on Social network sites like Facebook or Twitter.
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